Delivery and Shipping
  • When an order is placed, it will be shipped to the address provided at the time of purchase. All of our orders are dispatched within 24 hours of order confirmation and normally delivered within 2-3 days within Kingdom of Bahrain excluding public holidays and weekends. Our delivery partner will contact you prior to the delivery to confirm availability.
  • Delivery charges (valid for one order delivered to one address only) will be calculated automatically at checkout based on weight and destination. We will attempt to deliver your items on the date you specify. Our delivery partner will contact you on the day of delivery to ensure someone is available to receive your package. If our delivery partner is unable to deliver for any reason, our partner will contact you by telephone the following business day to arrange an alternative delivery date. You will be required to sign a delivery receipt at the time of delivery. Products or services are subject to availability. In the event that a product runs out of stock after we receive your order, we will contact you via the details provided at the time of ordering to advise you. In case that incorrect contact details have been provided, redelivery will be charged as per package weight and destination. Should in incorrect item be dispatched, please contact our customer service team for a pickup and/or replacement as needed. No delivery fee will be charged for this service.
  • For international shipping and deliveries, packages may be subject to customs charges, tariffs, duties, taxes and fees, and must comply with all laws and regulations of the destination country. The recipient must fulfill additional charges for customs clearance and compliance with the laws and regulations of the destination country. Srisoukya has no control over customs clearance charges, nor can we predict what they may be. Srisoukya will not bear any responsibility for non-delivery and no refunds will be processed due to non-payment of customs charges. Customs policies vary widely from country to country; you should contact your local customs office for more information.
  • Refund Policy
  • For defective items supplied from the manufacturer, you will be eligible for an exchange or refund if the item(s) is returned in person to Srisoukya branch within 7 days of the purchase date along with the e-payment confirmation. In the case of an error in website data, the price of the product or its validity or its capacity, our employees will contact you to fix the error without any extra charge from your side.
  • Not with standing any laws or otherwise, no exchange or refund will be made for non-defective, correctly delivered products.

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